Archive for February, 2014

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Breaking the Mold: How NSB Does Customer Service Better

Posted on February 26th, 2014 in Customer Service by NSBblogger |

Banks and customer service traditionally have never been best friends. If you search “worst customer service” on Google, you are most likely to find many lists of companies with awful customer service, and banks are guaranteed to be on the list. The only industries with worse customer service than banks are airlines and phone/communications companies. […]

Community Love: Why NSB Loves Our Communities

Posted on February 14th, 2014 in Communities by NSBblogger |

You know those candy hearts that are popular around this time of year? The ones with the sayings on them? Some of the sayings are cheesy, while some are more romantic; however they all are about how much someone cares about you.   Northeast Security Bank is the same way in how we feel about […]